You have questions about SeeClickFix abrupt switch to VB Works? We don’t have answers.

We’ve been patiently waiting for feedback about the abrupt switch that happened last week. We’ve reached out to several people & added a Request using the Guest feature of VB Works and haven’t heard back yet.

A few of our questions are:

Will SeeClickFix Account be automatically migrated to VB Works?

Will custom maps created in SeeClickFix be automatically migrated to VB Works?

Will current open SeeClickFix issues be automatically migrated to VB Works?

What should SeeClickFix users do and when?

Will your office put out guidance about the switch?

We also have some questions about Privacy as the new company behind VB Works – Incapsulate, which is a subsidiary of Sales Force, asks for what appears to be an enormous amount of information to use VB Works. We could find no info about ThreeOneOneCapsule.

We’ve also asked about the details for each item Sales Force is requesting to use the VB Works app system.

We sincerely hope VB Works becomes as popular as SeeClickFix was!

Recent screenshot within the last week since SeeClickFix was stopped being used.
Screenshot of VB Works moments before this post.

If you have any feedback about the switch, please let us know!

“In reality, local residents said the scene that day was much worse. More than 200 people attended an emergency civic league meeting on Thursday evening to discuss how Floatopia at Ocean Park beach quickly got out of hand, making them feel unsafe in their neighborhood.”

Some examples of the continuing coverage of how destructive Floatopia was to Ocean Park beach & neighborhood.

Coverage at

Others reported seeing people who could barely walk get behind the wheel and drive home. Some were so inebriated they couldn’t find their cars.

Many of the residents said that they felt laws weren’t enforced and that the city has ignored residents’ complaints about the event for years.

“Ocean Park is the dumping ground of Virginia Beach,” said Todd Parker, a neighborhood resident. “They love to collect our taxes, but we are the stepchild to the Oceanfront.”


Virginia Beach police said Shelby Ross Oliver left her baby and 7-year-old child alone for hours at the “Floatopia” event in [Ocean Park].

From WAVY:

Many who spoke were angry and said the city should’ve been ready for the event. Although the amount of litter left behind on the beach is what dominated headlines, people who live out here said the issue is way bigger than the trash.

WTKR coverage:

“I don’t know why I didn’t call the city.” Said self proclaimed Floatopia organizer.

Possible charges for the self proclaimed Floatopia organizer are pending.

Over 200 people attended including the Mayor, 2 Councilmen, City Manager, Public Works Director, 3rd Precinct Captain, Deputy Fire Chief, Deputy City Manager & other leadership from CoVB.