Some SeeClickFix switch to VB Works questions answered.

From Information Technology Department:

Will SeeClickFix Account be automatically migrated to VB Works? Users will not automatically be migrated over to the new app, citizens will need to create new accounts.

Will custom maps created in SeeClickFix be automatically migrated to VB Works? No

Will current open SeeClickFix issues be automatically migrated to VB Works? SeeClickFix issues are not being migrated over to Salesforce, however they will continue to be worked and resolved in their system of record. (Editor’s comment: GREAT!)

What should SeeClickFix users do and when?
Users can signup for a Salesforce account today and start submitting requests via the updated app or web portal.

We haven’t heard back yet about Privacy questions about all the data Sales Force asks for to use the VB Works new system.

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